Track my order
Your parcel is packed with care. Here is how to follow each step, from confirmation to your door.
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1
Order confirmed
You instantly receive a confirmation e-mail with your order summary.
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2
Parcel shipped
As soon as it ships, an e-mail gives you your tracking number and a link to follow the parcel. Please check your spam folder.
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3
Delivered to you
Allow 5 to 11 business days in France. Tracking updates along the way.
Find my order
In your customer account, find your orders, their status and the tracking link. Sign in with the e-mail address used for your purchase: you receive a login code, no password needed.
Go to my accountA question about your parcel? Add your order number in our contact form
- Free shipping in France
- Returns within 14 days
- Secure payment